Privacy Policy

ForestBase Service Ltd (“we”, “us”) is the data controller for personal data collected through service-forestbase.click and during client engagements.

Data we collect

• Contact details you submit (name, email, message, optional sale-window notes)
• Technical logs such as IP address and browser type when you visit the site
• Client project materials you share for a review (treated as confidential business data)

Purposes

We use personal data to respond to enquiries, deliver contracted reviews, improve the website, and meet legal obligations.

Retention

Enquiry messages are kept for up to 24 months unless a client relationship continues. Contract and invoice records are retained for six years as required for UK tax purposes. Analytics cookies, when accepted, follow the durations listed on our Cookies page.

Lawful bases

We rely on legitimate interests for responding to business enquiries and operating the site, contract performance for paid engagements, and consent for non-essential cookies.

Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability, and objection where applicable. Contact hello@service-forestbase.click. You may complain to the Information Commissioner’s Office (ICO).

International transfers

We primarily store data in the United Kingdom or European Economic Area. If a processor outside these regions is used, we apply appropriate safeguards such as UK International Data Transfer Agreements.

Sharing

We share data with hosting and email providers acting as processors, and with professional advisers when required. We do not sell personal data.

Contact

ForestBase Service Ltd · Office 11, 62 Placeholder Road, Birmingham ZZ3 3AE · hello@service-forestbase.click · +44 121 000 6520